We build the thing we kept being asked for.

What we are

A small team building Omnibriq for restaurants, online stores, travel agencies, brokers, clinics and consultancies. We started with India and the Gulf because that is where our first customers are and where we could price locally — but India, the Gulf, and anywhere else your customers open WhatsApp. Nothing in the product is regional, and there is no cut-down edition for anywhere.

We are not a large company and we do not pretend to be one. You will usually be talking to someone who can change the product.

What we believe about pricing

Three things, and they are visible in the price list rather than only on this page:

• Meta's message charges are passed through at cost. Adding a per-conversation markup is the easiest money in this industry and the hardest thing for a customer to notice. We do not take it.
• Seats are not a lever. Team members, bot flows, catalogue items and orders are unlimited on every paid plan. Charging per seat describes our database rather than your business, and it punishes you for the thing you want — more of your team using it.
• AI is included, not an upsell. Every paid plan ships with AI on and an allowance. We charge beyond the allowance because our own model bill is metered, and we would rather meter it honestly than cap it quietly.

What we will not do

• Hold your WhatsApp number. The number, the Business Account and the Meta app are registered to you. If you leave, you keep them.
• Make your data hard to get out. Export is a button in the dashboard, in a standard format, with no fee. A platform that relies on the pain of leaving is relying on the wrong thing.
• Sell you a feature we have not built. If you ask for something we do not do, you will get told that, including when the honest answer is that another product fits you better.

How we are built

On the official WhatsApp Business Platform through Meta's Cloud API — not an unofficial automation library, which is what gets numbers banned. Your data sits in the Asia Pacific (Mumbai) region on AWS. The security page sets out the detail, and there is a public status page for when something is wrong, including when the problem is at Meta's end rather than ours.

Talk to us

Honestly, the fastest way is WhatsApp — it is what we sell, so it would be strange if it were not also how we answer.